Listen to others
Ask friends, family, and coworkers for recommendations. When an auto repair shop or local mechanics provide great service, people will recommend them. These personal reviews will help you avoid the mechanics with bad reputations.
Certifications and Qualifications Matter
Look for ASE-certified technicians. These mechanics, and the shops that ensure they get trained, have passed tests and at least two years of experience. ASE certification assures your mechanic is knowledgeable and up to date. Additionally, you can also find some shops have AAA approval, which signals they meet high standards of service and reliability.
Demand Written Estimates and Warranties
Before confirming an audible quote always request a written one. This estimate should break down the costs of parts and labor. Reputable shops and service writers will also offer warranties on parts and labor, which is another sign of “good work done here.”
Check Those Reviews and Ratings
The easiest step you can take is by checking online reviews and ratings. The worst and best may be anomalies, so don’t skip the 2-, 3-, and 4-star reviews with comments. This step can offer valuable insights into the experiences other customers have had. Consistent positive feedback is your green light for a trustworthy repair shop.
Trust Your Instincts
When you visit a new auto repair shop, know how they communicate with you. A good auto tech will explain issues in clear terms and address any questions you have. If something feels off or you sense pressure to approve unnecessary repairs, trust your gut and don’t hesitate to seek a second opinion.